Exhibit A

With made to measure, a unique pattern is drafted, based on your specific measurements and tailored exclusively for your body.

HOW IT WORKS

Within 24 hours of placing your order, a form and questionnaire to document your exact body measurements and customization desires will be e-mailed to you.

Take however long you need, but for optimal accuracy, please enlist the help of a professional tailor or experienced seamstress to take and record your measurements.

( Any dry-cleaning business that offers tailoring will usually provide this service for a small fee, which we are happy to reimburse for your efforts to ensure a flawless fit.) 

Upon reception of your measurements and customization desires, your bespoke attire will be meticulously handcrafted to your unique specifications and delivered to your shipping address.

Every coat from our NYC atelier is carefully made to order, exacting personalized attention for a truly unparalleled garment. 

Anticipate a production time of about three months from order to shipment.

In addition to the UNITED STATES, we accept orders from and ship to AUSTRALIA, AUSTRIA, BELGIUM, CANADA, DENMARK, FINLAND, FRANCE, GERMANY, ICELAND, IRELAND, ITALY, JAPAN, NETHERLANDS, NEW ZEALAND, NORWAY, PORTUGAL, SPAIN, SWEDEN, SWITZERLAND and the UNITED KINGDOM.

International orders may incur import duties and taxes upon arrival in your country. The recipient is responsible for these charges.

All orders from the Outerwear collection enjoy free priority shipping and complimentary insurance coverage within the continental United States.

All other orders will be given shipping options at checkout, dependent upon the delivery address.

INSURANCE

When ordering outside the continental U.S, consider utilizing Route™ shipping insurance at checkout.

While we cannot be responsible for costs incurred by damaged, lost, or stolen packages once your order is dispatched, Route™ shipping insurance can. 

Your utmost satisfaction is our commitment, but due to the made to order nature of our outerwear, all sales are final and ineligible for return.

Should you have any reservations regarding size or item selection, we strongly encourage you to contact us for assistance.